10% OFF YOUR FIRST ORDER
FREE UK DELIVERY ON ALL ORDERS
HANDMADE IN THE UK

How do I place an order?

We have a selection of ways you can place an order.

Website: www.oswaldandpablo.com

Telephone: 01204383636 | 07850740106.

Email: - hello@oswaldandpablo.com

Showroom: 3rd Floor Constellation Mill, Higher Ainsworth Road, Radcliffe, M264AD (appointment only).

How long does it take?

Typically our standard lead team on our "Made To Order" items is 5 - 6 weeks, although this lead time can vary depending on your specific order. You will be notified upon point of order of any difference/changes. 

Any items that are bespoke will have individual lead times given per order. This will vary depending on the nature of the item. 

Items located in our 'Ready Made' section usually carry a shorter lead time of 3 - 4 weeks due to being popular items. Although these items are not kept in stock, they will be at some point of the production.

How do I pay?

We have a few ways that you can pay, although orders placed through our website are by PayPal or Card only.

PayPal - after ordering, follow the steps to pay via PayPal Express checkout. 

Card - after ordering, follow the steps to pay via PayPal Express checkout. You don't not need a PayPal account to pay via card. 

Transfer - contact us for bank details. 

Split Payment - split your payment into 50% deposit, 50% remaining balance. 

Cash On Delivery - 50% deposit required, remaining balance can be cash on delivery.

 

 

Can I view the furniture before buying?

Although most of our furniture is made to order, we do keep many items in stock that are available to view. These can be viewed exclusively at our Radcliffe factory. We don't have any other outlets in the UK where our furniture can be viewed. 

As we are are working factory, we like to make sure each visiting customer has our full attention. Therefore our factory is by appointment only. Please contact us for all available appointments. 

Does the furniture come with a guarantee?

All our furniture comes with 10 year frame and 3 year manufacturing guarantee. 

Please see our terms and conditions for further information. 

 

Do you deliver outside of the UK?

At the moment, we don't currently deliver ourselves outside of the UK.

However you're more than welcome to source a shipping agent for collection from our factory. We can deliver to any UK shipping agent on your behalf as part of our free delivery service.

Please contact us for shipping information and recommendations.

 

Do you use real leather?

All our Leather Chesterfield Sofas are crafted from only the finest leather hides, sourced from only a small selection of UK leather importers. We DO NOT use bonded leather, PU/Faux or split skin leather. 

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