Personal identification information
With the permission of the user, we may collect personal identification information from Users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. We will collect personal identification information from users only if they voluntarily submit such information to us and give permission to use the information. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities. Users can unsubscribe from newsletters and request for all information to be removed from our system.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information. This strictly does not include any personal information about the user.
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How we use collected information
In line with the new Data Protection Legislation (GDPR) policy. With permission from the user, Oswald & Pablo Ltd may collect and use users personal information for the following purposes:
Information users provide to us by ordering through our website, telephone or email, is required for us to carry out and provide our service and product to you. It also helps us respond to your customer service requests and support more efficiently throughout the process. Customers will be asked to provide the following information;
Full Name, Telephone, Mobile, Email and Address.
– Customers experience
Throughout the manufacturing process to provide customers with the best product and service, we will collect the following information;
Full Name, Telephone, Mobile, Email and Address.
We will also store notes about the customer contact to further our customer experience.
– To process payments
As we do not have a system to process payments, we do not collect or store any sort of banking details or card details. PayPal payments will be processed via PayPal.com away from our site.
When users submit their email through our newsletter subscription/mailing list, we will use this information to send out periodic newsletter emails to them relating to our services, updates or products. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the user may contact us via our site.
How we protect your information
We will always treat users personal information with the uttermost care and protection. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.
Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third party websites
Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.
Your acceptance of these terms
By using this site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Oswald & Pablo Ltd
Higher Ainsworth Road